EI in Administration — Teamwork, Conflict Resolution, Citizen Interface

What should you study in EI in Administration?

• Empathy — cognitive vs affective; perspective-taking in administration
• Social skills — communication, conflict resolution, collaboration
• EI in citizen interface — reducing complaints; building trust
• EI measurement — EQ-i, MSCEIT tools; limitations

How often is EI in Administration asked in UPSC Mains?

Asked in 4 of 10 years, including 2 of the last 5. Highlighted years below are the ones it appeared in.

1. 2016: not asked
2. 2017: asked
3. 2018: not asked
4. 2019: asked
5. 2020: not asked
6. 2021: asked
7. 2022: not asked
8. 2023: asked
9. 2024: not asked
10. 2025: not asked

About the Mains GS Paper IV paper

GS Paper IV is the 250-mark Mains paper on ethics, integrity and aptitude, including case studies. See all 34 Mains GS Paper IV topics.

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